Is the Home Try-On Really Free? Yes.
Frequently Asked Questions (Last Updated: December 2024)
1. Free Home Try-on Program: How many frames can I order?
A: With Nerdy Frames’ Free Home Try-On Program, you can order 3 to 5 pairs of eyeglasses to try on at home. Since we have a limited number of frames available for home try-ons, feel free to use our Virtual Try-On if they’re out of stock. We also offer a 15-day, no-hassle return policy. Please review our FAQ for more details.
2.Why is a credit or debit card needed to place an order if the program is free?
A: We require a credit or debit card to ensure that a real person is placing the order. This also helps us ensure that the try-on eyeglass frames are returned so they can be shipped to other clients. Like any retail business, we need to mitigate theft as best as we can. Prepaid cards cannot be used to place an order in our Free Home Try-On Program.
3. How much do Nerdy Frames cost, and are they really luxury quality?
A: Our frames start at $105, including single-vision prescription lenses and in-house anti-glare or blue light filter. Our frames are truly luxury quality—we use the same high-grade acetate and metals found in many boutique brands such as Salt, Dita Eyewear, and Alain Mikli, to name a few. We source our acetate from Japan and continually negotiate to keep your costs low.
4. Do you have a virtual try-on application on your website.
A: Yes, some our glasses are virtual try-on only. We do this for a our limited edition collections. Visit our eyeglasses section.
5. How much time do I get with the try-on frames? Can I order multiple boxes?
A: You have 7 days to try on frames from one box at a time. Due to high demand for our Try-On Boxes, we allow only one box per order. We believe a week is the perfect amount of time to make your selection while ensuring others receive their Try-On Boxes in a timely manner.
Vision Insurance Information
How Insurance Reimbursement Works
Unfortunately, we don't have any direct partnerships with vision insurance providers, but we can assist you in getting a reimbursement for your purchase after you have paid in full at the time of purchase. In order to be reimbursed, you will first need to fill out a form from your insurance provider. After you fill out their reimbursement form, you will need to provide an itemized receipt, which we can provide you with once you have completed your purchase. We've provided some links below of popular vision insurance providers to help you get started.
Please contact your vision insurance for more information on how to file for a reimbursement.
If you have any question or you need an itemized receipt, please email us at info@nerdyframes.com
FSA & HSA Payments
We accept both FSA and HSA payments, as long as they are in the form of a credit or debit card. After you have had completed a purchase with your FSA/HSA, you can then file for a reimbursement with your vision insurance provider.