1.Orders Archives - Handcrafted Eyewear & Sunglasses From Nerdy Frames

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Faq category: 1.Orders

What do I need first?

You will need a valid eyeglasses prescription and your pupillary distance (PD). Pupillary Distance(PD) is the distance measured between your pupils in millimeters. Your PD isn’t usually included with your eyeglass prescription, so be sure to ask for it.

Checking order status.

To check the status of your order, sign into your account on nerdyframes.com using your username/e-mail and password you created. Click “My Account” from the drop-down menu and then “Orders”. If you have any questions, feel free to contact us via theTeam@nerdyframes.com. We can also be reached via Instagram or Twitter, @nerdyframes .

I need to change something on my order.

If you need to change something on your order, please email us as soon as possible at theTeam@nerdyframes.com. We do process orders right away, so we will do our best to accommodate any changes.

Vision Insurance Information

How Insurance Reimbursement Works

Unfortunately, we don't have any direct partnerships with vision insurance providers, but we can assist you in getting a reimbursement for your purchase after you have paid in full at the time of purchase. In order to be reimbursed, you will first need to fill out a form from your insurance provider. After you fill out their reimbursement form, you will need to provide an itemized receipt, which we can provide you with once you have completed your purchase. We've provided some links below of popular vision insurance providers to help you get started.

Please contact your vision insurance for more information on how to file for a reimbursement.

If you have any question or you need an itemized receipt, please email us at info@nerdyframes.com

FSA & HSA Payments

We accept both FSA and HSA payments, as long as they are in the form of a credit or debit card. After you have had completed a purchase with your FSA/HSA, you can then file for a reimbursement with your vision insurance provider.