Hassle-Free Returns
- Single-vision prescription eyeglasses
- Readers
- Non-prescription eyeglasses
- Non-prescription eyeglasses with in-house anti-glare or in-house blue light filter
- Non-prescription sunglasses
- Progressive prescription eyeglasses*
- Sunglasses with custom Rx polarized sun lenses*
You have 15 days from the day you receive your glasses to start a return or exchange.
Email us at theTeam@nerdyframes.com, and we’ll arrange a refund or exchange—no questions asked.
Refunds will be credited to the original payment method.
*Please note: Refunds may take 15–20 business days to process, depending on your financial institution.
Return Policy Exclusions and Fees
Retired Frames
- Retired frames are excluded from our return policy.
Upgrade: Crizal® Coatings
- Returns for Crizal® coatings are subject to a 20% recycle fee based on the upgrade price.
- Example: If the upgrade price is $125, a $25 fee will be deducted from your refund, even if a coupon or promo code was used.
- Prescription eyeglasses with our in-house anti-glare coating or blue light filter can be returned without any additional charge.
Upgrade: Transitions®
- Returns for Transitions® lenses are subject to a 20% recycle fee based on the upgrade price.
- Example: If the upgrade price is $125, a $25 fee will be deducted from your refund, even if a coupon or promo code was used.
*Progressive Lenses (Varilux Progressive Lenses®)
- Returns for Varilux Progressive Lenses® are subject to a 20% recycle fee based on the lens upgrade price.
- We allow up to two adjustments if measurements are off.
- Example: If the upgrade price is $225, a $45 fee will be deducted from your refund, even if a coupon or promo code was used.
*Custom Rx Polarized Sun Lenses
- Choose your lens color carefully.
- One exchange of frame and/or lens color is allowed.
- Custom sunglasses lenses are subject to a 25% recycle fee if returned for a refund.
- Example: If the lens price is $125, a $31.25 fee will be deducted from your refund, even if a coupon or promo code was used.
- Non-prescription sunglasses can be returned without any additional charge.
Merchandise Items
- Returns must be initiated within 7 days of receiving your order.
- Only returns are allowed; no exchanges for merchandise items.
- Not satisfied with your purchase? Email us at theTeam@nerdyframes.com, and we’ll process a refund—no questions asked.