It’s easy, just head to our “Try-On at Home” section, pick out between 3 to 5 frames and complete the checkout process. You get 7 days to try out the frames (and take as many photos as you want!) once you have received them. When you’re done, slap on the return label and drop it in the mailbox.
If you have chosen a pair of frames you like and would like to buy them, return the Try-On frames (all 3 to 5 of them) and then place an order online for a brand new pair (with prescription or without, it’s up to you).
You will be charged between $105 to $205 per frame (depends on frame material) if we do not received the Try-on box. We allow up to 7 days after your 7 day trial for shipping and handling time(14 days in total). In the event that you are charged, per frame, for not returning the Try-on box within the allotted time frame, we will issue a refund automatically when the box is returned within 14 days after the charge date. We do not accept prepaid credit / debit cards for Home Try-on’s. Prepaid cards can only used to place a paid order. Orders can be canceled if we are unable to verify your card (a temporary authorization).
Please note we do not ship to any warehouses even if it’s your place of business or work address. We ship to home addresses and regular places of businesses such as offices and retail stores of any kind.
If we receive our box after that date please contact theTeam@nerdyframes.com for more information.
Please make sure your Try-on box is sealed when you ship the Try-on frames back to us. This helps prevent lost and/or theft of frames in the Try-on box. IF the box is not re-sealed, you may incur charges for damaged or stolen frames.
If a Try-on box is sent to you and is reported stolen: You must place another order & provide a new address for reshipment. A signature will be required.
Vision Insurance Information
How Insurance Reimbursement Works
Unfortunately, we don't have any direct partnerships with vision insurance providers, but we can assist you in getting a reimbursement for your purchase after you have paid in full at the time of purchase. In order to be reimbursed, you will first need to fill out a form from your insurance provider. After you fill out their reimbursement form, you will need to provide an itemized receipt, which we can provide you with once you have completed your purchase. We've provided some links below of popular vision insurance providers to help you get started.
Please contact your vision insurance for more information on how to file for a reimbursement.
If you have any question or you need an itemized receipt, please email us at info@nerdyframes.com
We accept both FSA and HSA payments, as long as they are in the form of a credit or debit card. After you have had completed a purchase with your FSA/HSA, you can then file for a reimbursement with your vision insurance provider.
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