Yes, the Try-On at Home program is absolutely free with no obligation to purchase! However, we do require a debit or credit card to verify that you’re a real person and for security purposes. (Please note: prepaid credit or debit cards are NOT accepted for try-on orders.) Orders may be canceled if we are unable to verify your card as active.
The box must be sealed when shipped back to us.
The only time we would charge you is if the Try-On frames are not returned or are returned damaged. In such cases, the charge would range from $105 to $205 per frame.
If you need extra time (beyond 7 days plus 7 days for shipping and handling), simply send us an email. We’re happy to accommodate if you need more time.